36cm Otter Plush Toy – Soft Stuffed River Animal with Brown and Cream Fur
36cm Otter Plush Toy – Soft Stuffed River Animal with Brown and Cream Fur
In stock
Order in the next 0 hours 0 minutes to get it by /09/2025
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Free shipping — on your first order.
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All orders ship within 1–3 business days!
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Description
Shipping & Delivery
Shipping & Delivery
At Zodoll, we know how important it is for your order to arrive on time and in perfect condition. That’s why we’re proud to offer a reliable and transparent global shipping policy backed by our Delivery Guarantee.
Processing Time
All orders are processed within 3 business days after your purchase. This time is separate from the shipping duration provided by the carrier.
Estimated Delivery Times by Region
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 10–15 business days |
| Germany & UK | 5–12 business days |
| Europe | 7–15 business days |
| Asia Pacific | 8–15 business days |
| Australia | 8–15 business days |
| Russia | 10–16 business days |
We proudly ship worldwide, reaching customers in most major regions.
Tracking & Notifications
Once your order is shipped, you will receive a confirmation email with your tracking number. You can use this to follow your package’s journey. Any delivery updates will be sent to you via email.
Our Delivery Guarantee
We are committed to ensuring that your order reaches you on time. If your order is not delivered within the estimated timeframe, you are entitled to a full refund. Your satisfaction is our top priority.
30-day refund guarantee
30-day refund guarantee
At Zodoll, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help. Below is our comprehensive return and refund policy designed to give you peace of mind.
1. Return Period
You have 30 days from the date of purchase to initiate a return.
2. Eligibility for Return
- Non-receipt of Goods: If you haven’t received your order within the expected delivery time, you are eligible for a full refund. (Please note: If the tracking status shows "delivered," we may contact the carrier for verification.)
- Quality Issues: If your item arrives with any quality concerns—such as blurry printing, contamination, or physical damage—we will cover the return shipping cost and offer a full refund or replacement.
3. Return Process
- Contact our customer service team with your order number and a description of the issue.
- For non-receipt claims, we will verify and process your refund promptly.
- For quality-related issues, we may provide a return label or resend a new item at no additional cost.
4. Refund Procedure
Once your return is received and inspected, we will confirm eligibility and issue your refund using the original payment method. Most refunds are processed within a few business days.
5. Alternative Reshipment Option
If return shipping costs are excessively high, we may offer to resend your item as an alternative. If you prefer not to accept a replacement, we can arrange for carrier pickup and proceed with a full refund.
Need Help?
We are committed to providing a smooth and worry-free shopping experience. For questions about your return or refund, please contact our support team anytime. Thank you for shopping with Zodoll!
Have a Question?
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Zodoll is more than just an online destination — we also welcome you to experience our collection in person at our physical store in the UK.